Terms of service

Privacy Policy

West Auckland Upholstery and Covers Ltd is committed to safeguarding the privacy of our customers. Your details are treated as strictly confidential and are only used for the purpose of processing orders. Your information will not be leased or sold to anyone else.

Disclaimer

By using westaucklandupholstery.co.nz you agree to our privacy policy. We welcome your questions, however, if you do not agree to our policy, please do not use this site. We reserve the right to amend, remove or modify portions of this policy and therefore you may wish to return to this page occasionally to see our current policy. Your continued use of this site signifies your acceptance of the policies at the time of your use. Also, please note that information and advice on the use of our materials is given in good faith and is based on years of experience but is given without liability.

Payments & Billing

West Auckland Upholstery and Covers Ltd does not store, collect or retain credit card information.

We minimise the risk to our customers by using direct payment solutions secure hosted payment page to process all credit card payments.

Shipping & Returns Policy

We will make every effort to satisfy your order to the best of our ability, however, West Auckland Upholstery and Covers Ltd will accept returns on products/materials if the following criteria are met:

  1. The product/material is returned within 14 days of customer receipt.

  2. The product/material has not been used, cut, washed or otherwise tampered with.

  3. A 10% re-stocking fee will be charged.

Please note that information and advice on the use of our materials is given in good faith and is based on years of experience but is given without liability.